Debt recovery · Morocco

Your receivables,
our mission.

CRM Morocco supports companies, merchants and professionals in amicable and legal recovery, reminders for unpaid invoices, negotiation and customer-risk prevention.

Full confidentiality FR · EN · AR Amicable first
CRM Morocco office in Mohammedia with organized client files and blue brand identity.
Protected cash flowClear, documented follow-up
FR·EN·ARTrilingual service
100%Confidentiality
AmicableBefore any litigation
FieldOn-site visits
Our services

A complete chain, from reminder to settlement

Every file is handled with method, respect and efficiency — to recover your unpaid invoices while preserving your business relationships.

Amicable recovery

File analysis, multichannel reminders, negotiation and settlement agreement without court proceedings.

Legal recovery

Document review, file preparation and coordination with authorized legal partners.

Phone & written reminders

Progressive reminders by phone, email, SMS and registered mail, with full documented history.

Field visits

Visits to the debtor or client address for clarification, delivery of mail and verification, within a legal framework.

Negotiation & agreements

Full or partial payment, realistic schedules, settlement protocols and debt acknowledgements.

Document drafting

Formal notices, protocols, payment schedules, payment commitments and status reports.

Business law

Contract advice, payment clauses, terms & conditions of sale and dispute prevention.

Customer account management

Account monitoring, risk classification, collection dashboard and internal reminder procedures.

Our method

A structured and measurable process

From file reception to settlement, every step is documented and reported.

File analysis

Verification of the debt, documents and risk level.

Debtor contact

Reaching the debtor through the appropriate channels.

Reminders & negotiation

Progressive reminders and the search for a realistic solution.

Commitment follow-up

Monitoring agreements and reminding in case of delay.

Closure & reporting

Clear status, recommendations or legal preparation.

Professional consultation at CRM Morocco around a debt recovery file.
Before, during & after the unpaid debt

We protect your business at every stage

A prevention-and-recovery approach that reduces payment delays and secures your cash flow.

  • Before — prevention, verification and improvement of your procedures.
  • During — reminders, negotiation, field visits and debtor follow-up.
  • After — reporting, analysis and securing of future transactions.
Our values

Trust, measured on every file

ConfidentialityProtected data
Legal complianceWithin the framework
RespectBalanced communication
TransparencyClear progress
TraceabilityDocumented follow-up
Commercial packages

A package suited to your volume of files

Indicative models, adjusted by volume, age, complexity and location of the receivables.

Starter

Essential follow-up for a few unpaid invoices.

  • Initial file analysis
  • Phone / email / SMS reminders
  • Reminder letter
  • Simple negotiation & report
Choose Starter
Popular Business

Complete recovery for a regular flow of receivables.

  • Multichannel reminders
  • Field visit when needed
  • Payment schedule & settlement
  • Periodic reporting
Choose Business
Premium

Recovery, legal & prevention combined.

  • All Business services
  • Business law support
  • Dashboard & templates
  • Monthly follow-up & risk audit
Choose Premium
Tailor-Made

Partnership for large portfolios.

  • Outsourced account management
  • Batch follow-up & advanced reporting
  • Prioritization by amount / age / risk
  • Legal & tax coordination
Request a quote
Supported sectors

Cross-industry expertise

Trade & distribution B2B services Construction & public works Real estate & rental Healthcare & clinics Private education Transport & logistics Industry Suppliers & wholesalers Property management Professional offices Startups & SMEs

Your receivables deserve serious follow-up

Contact us for a personalized review of your files and a package suited to your needs.

Contact

Let's talk about your files

Our team replies in French, Arabic and English.

Address
PJ43+J2M Proche de Espace Geranium, Bd Mohamed Zerktouni, Mohammédia 28000, Maroc, Morocco
Hasna Kayi — Director & recovery agent
+212 661 45 67 71 · kayihasna@outlook.com
Ahmed Hajba — Director & recovery agent
+212 653 46 14 35 · ahmedhajba@gmail.com
Wiam Hajba — Legal counsel & business law advisor
+212 661 45 67 71 · wiamhb.crm@outlook.fr

Request a review

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